Refund Policy

Last updated: July 24, 2026

Linfozen orders are processed and supported by CartPanda. All refund requests are handled by CartPanda's support team following the procedure described below. To open any request, email support@cartpanda.com and keep that address copied on all communications about your order.

Right of Withdrawal

Consumers have a legal right of withdrawal that varies by country and locality, generally between 30 and 60 days from the purchase or delivery date. Requests are reviewed against the rules that apply to your location.

How Refunds Are Processed

When you request a refund for a physical product, our support team follows a step-by-step procedure:

Partial refund offer. We first offer a partial refund — starting at 35% — so you can keep the product and avoid the time and cost of returning it.
Physical return. If you decline the partial refund, the product must be physically returned to the address we provide. Do not ship anything before receiving that address from support.
Full refund. Once the product is confirmed as received at the correct location, we process the full reimbursement.

Damaged, Incomplete, or Incorrect Items

If your item arrives damaged, incomplete, or is not what you ordered, contact us with clear and detailed photographs of the product and packaging. Based on the severity shown in the evidence, we will authorize a replacement or a proportional refund.

How You Are Charged

The packages on this website are one-time purchases. You are charged once, at checkout, for the package you select. There is no subscription, no recurring charge and no renewal attached to them. Any later order is a new purchase you place yourself.

Current packages:

1 Bottle, $59.00 charged once
2 Bottles, $79.00 charged once
3 Bottles, $89.00 charged once

Optional Offers After Checkout

Once your order is placed, CartPanda may present additional offers, and some of those are recurring plans billed separately from the purchase above. You only have one if you accepted it yourself on that screen, and it appears as a separate charge on your statement.

To cancel a recurring plan you accepted, email support@cartpanda.com with your order number and a request to cancel, and we will confirm by email. To avoid being charged for the next cycle, cancel before your renewal date.

Cancelling stops future charges; it does not automatically refund a charge already made. Cancelling and requesting a refund are two separate actions. If you want a refund for a charge that already occurred, say so in the same email and it will be reviewed under the procedure above.

How Refunds Are Issued

Approved refunds are returned to the original payment method. The time for the funds to appear may vary according to the banking institution used.

Contact Before Disputing

If something is wrong with your order or a charge, please email us first. Most issues are resolved quickly, and a refund handled by support is faster than a card dispute.

Contact

Order & Billing Support: support@cartpanda.com

← Back to Linfozen